Dean* came to Homeless Prevention Service in May 2016 when he had built up rent arrears (money owed for rent) and debt to his power company. He’d been having a difficult time since his partner died just six months earlier, shortly followed by him being made redundant shortly afterwards.
Dean said he felt depressed and was isolating himself in his flat. His Cyrenians Personal Advisor encouraged him to register with his local GP and Dean was diagnosed with depression and referred to a local bereavement counselling service.
His Personal Advisor asked that the deductions from his Universal Credit were reduced and helped him secure Discretionary Housing Payments (D.H.P.) to cover the shortfall in his rent payments which were causing the arrears. Dean said he was also concerned about being able to put payment plans in place to pay his fuel debt. We referred him to the British Gas Energy Trust, and he was registered for a Warm Home Discount.
Dean also attended Basic Banks for food parcels over a period of weeks to help him adjust his weekly budget. We helped him to access a grant from The Edinburgh Trust and Capital Charitable Trust to help him cover the costs of his living expenses during this period of adjustment. A referral was also submitted to Edinburgh Leisure access programme to encourage him to prioritise improving his health and well-being.
Dean applied for a community care grant via the Scottish Welfare Fund. His motivation improved when he prioritised maintaining his flat and got his finances under control. This led to him identifying that he wanted to downsize and move to a one bedroom flat in the future. His Personal Advisor helped him register and bid on Edindex and register his flat with the exchange website.
We supported Dean during some of the hardest months of his life. If you or someone you know in Edinburgh is struggling to make ends meet, call 0131 475 2354 or email: email@example.com
(We changed Dean’s name and a couple details to keep his story anonymous)