We support young people and families to manage disagreements confidently and respectfully. We are a well-established mediation and support service with many years’ experience and have helped thousands of families work through normal everyday disagreements.
Arguing in any family is normal, but if you feel like you can’t work things out and things are not good at home, we may be able to help. Our Mediators and Family Outreach Workers are experienced with working with diverse types of families, including from Black Asian and Minority Ethnic background, intergenerational family set ups and where one or more members of the family have disabilities.
"You rescued us when we didn’t know where to turn.” - Parent
We recognise each family has its own unique strenghts and challenges. Our Mediators and Family Outreach Workers provide a service to fit each family, finding a way forward together that works for everyone. Building strong relationships makes it easier to sort out difficulties and is an important part of feeling safe and happier at home for everyone.
Our Mediators help families talk to each other in a positive way without making judgements or telling them what to do. They listen to concerns and help people understand each other better.
Our Family Outreach Workers provide one-to-one support with things such as increasing young people’s confidence in communicating their needs to others, practical support around education, work, community engagement, developing skills to manage anger and understanding how relationships work.