Telephone befriending is a brilliant way to connect with someone in West Lothian who may be feeling a little lonely or isolated, especially throughout the impact of Covid-19 when it isn’t possible to meet face-to-face.
By volunteering your time you will help an older person remain socially connected, and provide them with a much needed friendly ear. The person you will be supporting may have recently returned home from hospital, have mobility issues or have no family close by, with a social network consisting only of health professionals, neighbours and other voluntary sector organisations. A weekly telephone call can help develop a trusting relationship through conversation, building confidence and connection.
As a volunteer telephone befriender, you will be carefully matched with one of our clients. We will provide you with training and ongoing support to help you in the role, build your confidence and equip you with relevant skills and knowledge.
Our OPAL (Older People, Active Lives) Service aims to maintain or increase older people’s independence and well-being across the West Lothian Council area for those typically aged 60+. During our response to COVID-19 our service is focussed on telephone befriending as we are unable to provide face-to-face support.