Telephone befriending is a brilliant way to connect with someone in your area who may be feeling a little isolated or lonely, especially throughout the impact of Covid-19.
By volunteering your time you will help an older person remain socially connected, and provide them with a much needed friendly ear. A weekly befriending call can help develop a trusting relationship through conversation building confidence and connection.
We will provide you with training and ongoing support to make sure you also grow in confidence and skills. Many of those you will be supporting may have recently returned home from hospital, have mobility issues or suffered from a stroke. They often have no close family, or no family at all, and their social network consists only of health professionals, neighbours and other voluntary sector organisations.
As a volunteer telephone befriender, you will be carefully matched with one of our clients. You will receive training and ongoing support to help you in the role.
Our OPAL (Older People, Active Lives) Service aims to maintain or increase older people’s independence and well-being across the West Lothian Council area for those typically aged 60+. During our response to COVID-19 we are looking for telephone befrienders (usually meet ups would be face to face).