“The work that you have provided has been outstanding and huge benefits have been recognised”
–Professional (Student Support)
We help people resolve problems together
The unique Cyrenians Conflict Resolution Model offers a dual approach to helping young people and their families overcome conflict and other destructive behaviour patterns.
Our team includes both specialist mediators and trained support workers who - from one case to the next - might work together or independently of one another to provide a tailor made service for each client.
Mediation is where people involved in conflict get help from a neutral third party to resolve their problems together. The mediator never takes sides or imposes solutions, but helps participants reach an agreement and move forward. Mediation improves communication, builds on common ground and is a proven way to resolve conflicts.
Meanwhile the support workers provide one-to-one support to individuals, focusing on understanding how relationships work, how to achieve life-goals and anger management. They can help to identify additional support needs and signpost clients on to other services in the community where appropriate.
We ensure that when arguments and breakdowns occur, people have the skills and confidence to manage them assertively and with kindness. Our mediation work has helped thousands of people and we are now the largest and most well-established mediation service in Scotland.
Alongside our support and mediation service for young people and families, we also offer a specialist Landlord/Tenant Mediation Service, for people experiencing difficulty with a tenancy, enabling effective communication between landlords and tenants, with the goal of preventing eviction and tenants losing their homes.
"I think it’s a really brilliant service and I couldn’t be happier with it". - CityWide past client
Who can benefit from our services?
- Kinship care families and young people at risk of being moved into care
- Families struggling to cope with challenges around adolescence
- Young people who have been asked to leave home due to relationship breakdown
- People experiencing conflict with landlords or tenants.
Our mediation and support projects
Amber Mediation and Support (age 14-24)
Citywide Mediation and Support (age 16+)
Kinship Care and Looked After at Home (age 14-16)
Asked to Leave (age16-19)
To refer someone to us**, or to find out more about any of our mediation services, get in touch:
Call 0131 475 2405 or email firstname.lastname@example.org
**Please use our referral form:
|CRS Referral Form|
|Mediation and Homelessness Prevention in Scotland: A Decade of Mediation Between Young People and Their Families|